Posts Tagged ‘electric’

Winner: 2012 CMUS Talk of the Town Award for Excellence in Customer Satisfaction.

April 27, 2012

It gives me great pleasure to announce Caron Electric was awarded the 2012 Excellence in Customer Service.  This award is given out based upon research gathered by Celebration Media U.S. over the last twelve months. An accumulation of customer ratings, positive reviews, blogs and social networks are used to determine the highest rated and top-reviewed businesses.

Here at Caron Electric we pride ourselves in excelling to meet all of our customers needs and being pro-active in bringing the latest and greatest technology to our trade. With the use of social media like Twitter and Facebook we keep clients informed and try to give a face to our customer service department.  From answering our phones with a live operator 24/7 to responding to all emails within 24 hours or less you can always expect the best when working with Caron.  No matter how small the question or problem we understand how important our customers are to growing the business and strive to make every one of them feel appreciated.

When I first started with Caron Electric, about 10 years ago, I never thought of how many things could change in just one decade. What used to be as simple as a courtesy follow-up call or customer satisfaction survey has turned into a world where reviews and feedback is left before you have a chance to pull out of the driveway. That to me is exciting, the world does not stop, the wheels keep on turning and you must always make sure you got your eyes on the road and hands on the wheel if you want to drive your business successfully.  That is why receiving recognition like this Excellence in Customer Service Award by the Talk of the Town just reiterates responsive, responsible, and reactive customer service is good business practice.

I would like to close this announcement with a heartfelt Thank You to all of our customers, vendors, and business contacts that have been so vital to the success and future of Caron Electric. We wish each and everyone of you the best in 2012 and years to come.

Twitter feed: @caronelectric

Facebook page: http://www.facebook.com/CaronElectricInc

Caron Electric appears in PBS’s “Ask This Old House”

January 26, 2012

The new year of 2012 has started with some very exciting news. Mr. Caron had the pleasure of working with PBS and “Ask This Old House” for the second time. This episode covers the installation of an upgrade to 200amp for a residential home.  The episode details what happens when you take an existing service and replace it with a larger more common 200amp electrical service. It is amazing the time and effort that actually goes into taping and editing a television show, we would like to thank everyone associated with the show for their hard work and dedication. We are AMPED up about sharing this awesome news. You can watch the full episode directly at PBS: http://video.pbs.org/video/2186573603

Caron Electric Company Receives 2011 Best of Burlington Award

October 11, 2011

NEW YORK, NY, September 29, 2011 — Caron Electric Company has been selected for the 2011 Best of Burlington Award in the Electrical category by the U.S. Commerce Association (USCA).

The USCA “Best of Local Business” Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2011 USCA Award Program focuses on quality, not quantity.  Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.

2011 Best of Burlington Electrical Award

Caron Electric awarded Best of Burlington in Electrical 2011

About U.S.Commerce Association (USCA)

U.S. Commerce Association (USCA) is aNew York City based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.

The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.

SOURCE: U.S. Commerce Association

Generator Purchase Be Prepared – Sept. 2011

September 8, 2011

With the summer of 2011 winding down I thought what better time than now to touch base on the hottest topic in the trade. As we all know the recent storm damage from Irene left many people without power for hours if not days. Some may have prepared for this with having a portable/manual generator or others with a whole house/automatic generator both being great when your power has been knocked out. With the automatic start standby generator having the greatest benefit of not having to start manually and not having to refuel on a 3-4 hour basis. We had many requests before, during, and after the storm for providing or setting up a generator as you could expect.

You can read my blog post here for more information about generators themselves:

https://caronelectric.wordpress.com/2009/07/01/generators-dont-be-left-in-the-dark/

The 3 biggest questions you should ask yourself when you’re looking to add backup power to your home are the following:

1) What items in your home are vital to your needs. Some may answer this with the simple necessities like the fridge, stove, heat/ac, and one or two rooms would suffice. Others may have Critical Care equipment in the home or a home based business that at any point in time can not disrupted and in those instances the entire home may be required to be on the backup power. As with many homes in New England you may have a sump pump or well system that must be powered during an outage. Consider all of these things when reviewing your home. The amount of power you will need will directly affect the size of the generator that will be required. Prepare a list of your required equipment to be powered so the sizing can be done properly.

2) What fuel source do you expect to power the generator with? Your choices for standby/automatic start generators are either Natural Gas (preferred by most due to direct connection) or Propane (requires installation of a tank on site done by your fuel company) finally the last option used on most portable manual start generators is Gasoline. When the generator is tied into your existing natural gas connection its a hands free fuel source you will never have to worry about it running dry, if tied into a Propane tank you must check to assure your tank is full and ready if the generator is called upon. Lastly if gasoline is used you must go out every few hours and refill the generator tank to keep it operational. Know what fuel source you expect to use and if your prepared to have to manually start it or if you would prefer an automatic start hands free generator.

3) The cost of course and what is your budget? If you answered the 2 questions above first it will allow you to understand better what you should budget for the project. The more items you need powered the larger generator required to do so. The fuel source you decided will dictate what options are available and if you want to be responsible for fueling and starting the unit yourself. Obviously the portable manual start generators are going to be the cheapest route but come with the least amount of hands free operations and are usually sized smaller with less ability to run larger loads. The automatic standby generators come at a higher cost but the benefits of an automatic transfer within seconds of an outage with no need to manually refuel it is the best option for most.

At Caron Electric we provide the Kohler generator product line to our customers but we have the ability to wire and install any generator that a consumer is interested in using. We have found Kohler to be the best equipment on the market and we provide a full maintenance program as well as the companies Superior 5 year limited warranty to assure its proper operation when you need it. The question is not if you will need backup power for your home the question is when will you need it next. Be prepared and if Irene was not a reminder then remember back to the Ice Storms of last year when many were without power for a week and longer. I hope you have found this blog post useful and feel free to comment.

If you have any questions about generators or would like to have a free estimate provided for your home or business in MA feel free to reach out to 800.440.9940 or service@caronelectric.com

2010 Bring it ON!

January 25, 2010

Well it’s been months since I have made an entry into the Caron Blog.  Which can only mean the phones are ringing and customers are getting service 🙂

I am excited for what the New Year will bring.

Caron is happy to introduce our newest apprentices – Jeff, Kevin and Jimmy. We are proud to work with our local Trade schools and are glad to know such great quality employees coming from Minuteman Tech and Shawsheen. Caron takes pride in helping mold these fine young men into high quality tradesmen for the future of our industry.

Our Generator installation and service division has been busy setting up customers with “Emergency Power” at their fingertips. Knowing what happened last year during the ice storm our customers have taken the stance BRING IT ON and prepared themselves with hands free automatic backup power from a Kohler Generator. I could write a book about all the benefits a home backup generator can bring to your life – instead get a free consultation by calling 800.440.9940 or service@caronelectric.com

Many customers still have questions about what rebates and tax credits are out there for home owners in 2010. Since we are not experts in this area I answer questions on a case to case basis. If you have a question regarding work in your home and what discounts, credits, etc. may be available take a moment and respond here or by email at max@caronelectric.com  I will respond with 48 hours or sooner.

Connecting with our Customers

November 3, 2009

     I understand how important it is to have the ability for our customers to communicate with Caron Electric in varying formats. Sometimes it may be for a simple question to be answered other times it could be something much greater. Bottom line when you need to reach someone you don’t want to wait to hear back. Caron Electric strives to keep communication as simple as possible for our customers, from a toll-free # 800.440.9940 to email service@caronelectric.com you can always expect a response within 60 minutes or less.

With the popularity of social sites greater than ever Caron Electric has dove head first into the ocean of opportunity. These sites are a great way of keeping our customers and readers aware of all that Caron has to offer. From specials and discounts to new technology reviews or inside news about Caron Electric we are providing the means to our customers to be kept up to date.

I have compiled a list of different sites that we currently are involved with – and looking for suggestions for others you would like to see added.

Skype:  caronelectric 

Twitter: http://twitter.com/caronelectric

Facebook: http://www.facebook.com/CaronElectricInc

Myspace: http://www.myspace.com/caronelectric

Corkin: http://www.corkin.com/Profile/view.cfm?userid=46704

LinkedIn:  http://www.linkedin.com/profileviewProfile=&key=44289821&trk=tab_pro

Our profile can also be found on the following sites: Yelp, Yellowpages.com, Delicious.com, Angies List,  Workpost, Technorati.com, Digg.com, and Friendfeed

I would love to gain more friends, fans, and followers from all my customers and readers. Feel free to email me, max@caronelectric.com, with any additional sites or your username if you cannot find me I will add you directly.

Where is Donald? Locate my Caron Electric Truck Promotion

October 14, 2009
Where’s Donald – Can you locate my Caron Electric truck?

Every day through Facebook, Twitter and other social networks Caron Electric will post what cities and towns my electrician will be located. If you can locate my truck and email service@caronelectric with the street name, city or town and time of your sighting Caron Electric will send you a grab bag of schwag. A photo of my truck is also acceptable for entry. Thats right a free gift for just keeping your eyes out for my fleet.

This promotion will run from October 14, 2009 till October 30th, 2009 at 4pm. This promotion does not run during Saturday or Sundays and our base location of Adams St, Burlington MA is not applicable for entry on this promotion.

Exciting news for the Fall Season

September 23, 2009

Hello and welcome back.

Things have been picking up at Caron Electric as you can see I have not had much time to update our blog. I have exciting news I would like to share with my consumers and readers. Everyone has gone through some hardships with the economy taking a turn for the worse. Of course we had to make some tough decisions to assure Caron Electric would be around for years to come. Because of those decisions we have been able to slowly reposition ourselves for future expansion. That time has come and we recently added another electrician to our work force. Our newest electrician Brian is fully licensed and has many years of experience working in both the residential and commercial electrical field. So while other companies are still trying to get a handle on their future Caron Electric’s is burning brighter then ever.

Another even more exciting change here at Caron Electric for our customers is the reduction of our pricing by 10%. As the competition is greater than ever we knew the best way to stay competitive would be an overhaul of our pricing. I am happy to announce we are in our final stage of preparation to bring our new pricing manual to the field.

This upcoming Fall Season will have many opportunities to use our services and save money, take advantage today! If you have not already signed up for our email promotions and discount program take a moment out to email me at service@caronelectric.com

My experience with a Fujitsu Ductless Split

September 1, 2009

   I will let my readers know up front that I have never had central air for heating or cooling in any of my residences. The most I have ever done to try and battle the summer heat is put a window air conditioner in an apartment I was living in Salem. Now being an owner of a home I wanted to have the luxury of a central air system but was very concerned by the cost. A central air system requires duct work to be brought throughout the home to each area/zone. My house being 100 years old this was not feasible by any means. Luckily being in the trade brings its benefits and I knew about the Fujitsu Halcyon Ductless Split systems. The Fujitsu Halcyon system consists of a indoor blower unit and outdoor condenser unit. Both units are much quieter then your average air conditioner and about as loud as a overhead fan. I won’t bother explaining all the details about the ease of installation of these products but I will make it quite clear that NO duct work was required. The work can normally be done in one day which was the case in my instance. 

I purchased my materials directly through my company and got the 12,000 BTU model. This unit cools my entire first floor, a total of 900 square feet. The cost of running the unit for an entire season is around $50. Talk about energy efficiency a window unit could cost upwards of $20-30 per month to run for 10-12 hours out of the day. The unit I had installed also does heating, this was an added option as there are units that only do cooling. I was one of the poor souls that locked in on a high price on home heating oil last year and this season I was looking for any way to supplement my current heating system.  The difference in the cost of the system providing heat was several hundred dollars. The total cost to run this unit for an entire heating season is about $250. My expected savings for this upcoming heating season will be around $500 so it will pay for itself in just one year.  I am also receiving a rebate from my power company up to $500 for installing a new energy efficient unit. All of this on top of the “The American Recovery and Reinvestment Act of 2009” for a Federal Tax credit of 30% up to $1500 towards the cost of this project.

So all of the above is well and good you say but how does well does the unit function you ask… If you remember back just a couple weeks to the 10 day  heat wave we had high humidy in the 90’s day after day. My whole first floor was kept to a dry 74 degrees throughout the entire time. All of this is done through a simple remote control that offers multiple functions like – fan only mode, dry mode which helps to control humidity levels and varying levels of use from High, Medium, Low and Quite. This allows for you to find the exact climate you will feel most comfortable with during use of the system.

I can tell you I am completely satisfied. The unit is much friendlier to the eyes then a window air conditioner. The cost out of pocket was just a fraction of the cost of a complete central air system and that does not include the rebates that are forthcoming. I would highly recommend the Fujitsu Halcyon ductless split system to any residence or commercial property owner. Thanks for taking out the time to read up about my experience and hope to see you back soon.

You can learn more about the Fujitsu Halcyon Ductless Split systems here:

http://www.fujitsugeneral.com/learn_about.htm

Example of my system:

http://www.fujitsugeneral.com/wallmounted9-12RL.htm

 

____________________________________________________________

Caron Electric is a licensed, insured, and quality certified installer of these Fujitsu Halcyon products and systems.

#800.400.9940

service@caronelectric.com

http://caronelectric.com/index.html

Caron Electric – Information about us

July 30, 2009

I wanted to take a moment out to let my readers get to know Caron Electric a bit more. If you have not done so already I ask you visit our website for a complete overview:  http://caronelectric.com/index.html 

Caron Electric is a residential and commercial electrical contractor working in Massachusetts. Our staff of experts are available 24/7 by phone or email. The owner Mr. Caron holds his Masters License and all technicians working in the field have a minimum of their Journeyman License. We carry full insurance for any and all work performed. The warranty is the best in the industry with a 3 year labor and a lifetime on parts installed.

Caron Electric provides free written estimates before any work is performed. On the initial visit our electrician will get an exact cost to you with the option of starting the work the very same day. The fleet of vehicles are service ready with 1000’s of parts at our fingertips, we don’t have to leave for supplies saving you $$. Caron works on by flat rate pricing meaning you never have to watch the clock – you will have an upfront cost that does not change once the work is started. This provides savings over your standard hourly rate company.

Caron Electric is a member of many trade organizations including but not limited to the Better Business Buereau, National Fire Protection Agency, and Angie’s list. Your in good hands.

A little bit about me (Max):

I work as the Service and Dispatch Manager and have been doing so since 2002. My duties include: customer scheduling, project timeline monitering, admistrative permitting, inspector corrospondence, stock/material procurement, and complaint resolution. I also help with the IT, Web marketing, and Brand recognition for the company. I take great pride in the wonderful relationships we have built and the incredible workmanship my techs do out in field. Previous to this employement I held similar positions in other electrical contractors stretching from Maine to Virginia.

This blog is just one of the many sites that Caron Electric is involved with. We provide exclusive specials and discounts for all our social network friends and fans. I hope to see you add us. Here is a list of some other places you can link up directly with Caron Electric.

#1.800.440.9940  or service@caronelectric.com

http://www.facebook.com/CaronElectricInc
https://twitter.com/CaronElectric
http://www.myspace.com/caronelectric
http://www.linkedin.com/in/caronelectric
http://www.corkin.com/Profile/view.cfm?userid=46704