Posts Tagged ‘Caron Electric’

Winner: 2012 CMUS Talk of the Town Award for Excellence in Customer Satisfaction.

April 27, 2012

It gives me great pleasure to announce Caron Electric was awarded the 2012 Excellence in Customer Service.  This award is given out based upon research gathered by Celebration Media U.S. over the last twelve months. An accumulation of customer ratings, positive reviews, blogs and social networks are used to determine the highest rated and top-reviewed businesses.

Here at Caron Electric we pride ourselves in excelling to meet all of our customers needs and being pro-active in bringing the latest and greatest technology to our trade. With the use of social media like Twitter and Facebook we keep clients informed and try to give a face to our customer service department.  From answering our phones with a live operator 24/7 to responding to all emails within 24 hours or less you can always expect the best when working with Caron.  No matter how small the question or problem we understand how important our customers are to growing the business and strive to make every one of them feel appreciated.

When I first started with Caron Electric, about 10 years ago, I never thought of how many things could change in just one decade. What used to be as simple as a courtesy follow-up call or customer satisfaction survey has turned into a world where reviews and feedback is left before you have a chance to pull out of the driveway. That to me is exciting, the world does not stop, the wheels keep on turning and you must always make sure you got your eyes on the road and hands on the wheel if you want to drive your business successfully.  That is why receiving recognition like this Excellence in Customer Service Award by the Talk of the Town just reiterates responsive, responsible, and reactive customer service is good business practice.

I would like to close this announcement with a heartfelt Thank You to all of our customers, vendors, and business contacts that have been so vital to the success and future of Caron Electric. We wish each and everyone of you the best in 2012 and years to come.

Twitter feed: @caronelectric

Facebook page: http://www.facebook.com/CaronElectricInc

LOCAL ELECTRICIAN TO APPEAR IN NINTH SEASON OF PBS® SERIES ASK THIS OLD HOUSE®

February 15, 2011

Scott Caron, of Lexington MA, shows Ask This Old House host
Kevin O’Connor a few devices designed to make residential
electrical systems safer.

Scott Caron, President of Caron Electric, Inc. Burlington, MA, will
be appearing on an upcoming episode of Ask This Old House.
Scott’s appearance will premiere nationally on PBS Thursday,
February 24th and locally Monday, February 28th on WGBH 44
(check http://www.thisoldhouse.com/tvschedule or your local listings).
The ninth season of Ask This Old House features some familiar
faces including Host Kevin O’Connor, General Contractor Tom
Silva, Plumbing and Heating Expert Richard Trethewey, and
Landscape Contractor Roger Cook. The Ask This Old House crew
offers practical tips and instruction to help homeowners with all
sorts of problems and projects around the home.

Scott’s connection to the show and his interest in what the local
guys were up to has been a constant in his life since childhood.
Growing up in Arlington, MA, Scott lived just down the street from
the This Old House Arlington Project featured in 1982; his interest
was piqued daily as he watched the transformation of the project
home.

 
“Watching the This Old House project transform before my eyes
helped solidify my interest in the renovation and construction
industries, and I became hooked on the show and the knowledge
and best practices it provides. The content and topics addressed
on Ask This Old House also help better educate me and my staff
in how tradespeople can collaborate with homeowners to best
meet their needs.” – Caron

 

If you would like more information about this topic or would like
to speak to Scott Caron please contact Keri Cifuni at
781-389-4575 or email keri@caronelectric.com

Changing the Game!

December 7, 2010

Caron Electric is pleased to take on social media in a consumer friendly way. Everybody knows what it is like to get a simple question answered by a knowledgeable person. Doing an internet search or asking a friend or family member with some experience can end in some not so good recommendations. Calling around to the “expert” can result in a long wait to hear back if you even hear back at all. Well with the availability of all the social networking sites Caron has decided to change the same old game and bring our knowledge to the consumer free of charge with our “Ask a Question – Get an Answer” program.

Simply fan our company page at http://www.facebook.com/caronelectricinc and you have direct access to ask a question right on our Facebook page. You can also tweet your question to http://www.twitter.com/caronelectric

All questions will be answered in the order they are received or timed based upon research that may be required. This service will not be available after hours or during weekends and holidays. Pricing on jobs is not part of the “Ask a Question – Get an Answer” program. We hope to spread our wealth of knowledge to the sea of consumers.   Enjoy and be safe.